Our commitment

Highland Building and Supply is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.

Conformance status

We aim for Web Content Accessibility Guidelines (WCAG) 2.1 Level AA on every page we publish. WCAG defines requirements to make content more accessible for people with disabilities and more usable for everyone.

This site is partially conformant with WCAG 2.1 AA. "Partially conformant" means that some parts of the content do not yet fully conform — see Known limitations below.

What we've built in

Keyboard navigation — every interactive element is reachable and operable using only a keyboard. The "Skip to main content" link at the top of every page lets keyboard users bypass repeated navigation.
Screen-reader semantics — pages use semantic HTML landmarks (header, nav, main, footer), proper heading hierarchy, ARIA labels on icon-only buttons, and explicit form-field labels.
Color contrast — text-to-background contrast meets WCAG AA minimums (4.5:1 for normal text, 3:1 for large text and UI components).
Focus visibility — every focusable element shows a high-contrast focus ring (WCAG 2.4.7).
Reduced motion — when your device requests reduced motion (Settings → Accessibility → Reduce Motion), all non-essential animations and smooth-scroll effects are disabled.
Day / night theme — toggle in the top-right of every page switches the site between dark and light themes for sensitivity preferences.
Form errors — all form errors are announced to assistive technologies and tied to the field via aria-describedby + aria-invalid.
Image alt text — every meaningful image carries descriptive alt text. Decorative images use alt="" so screen readers skip them.

Known limitations

3D Configurator (Smart Build Systems iframe) — the embedded configurator on /configurator is a third-party tool. Some interactions inside the iframe may not be fully keyboard-operable or screen-reader-friendly. If you cannot use the configurator, please call (513) 500-7378 and our team will design with you over the phone — full quote and order available without using the configurator.
Embedded Google Map on /contact — Google's map widget has limited screen-reader support. The full street address is published in plain text on the same page.
Video testimonials — captions are included where available. Where captions are still in production, we provide a written transcript on the same page.

How we test

Every release is checked against:

Automated — axe-core scans on every Pull Request via Lighthouse CI. Build is blocked unless accessibility score is ≥ 95 with zero violations.
Manual — keyboard-only walkthrough of the homepage, configurator flow, and quote form before each major release.
Real assistive tech — periodic checks with VoiceOver (macOS, iOS) and NVDA (Windows).

Need an accommodation?

If you encounter accessibility barriers anywhere on this site, or if you need information from this site in an alternative format, contact us:

Phone: (513) 500-7378 (Mon–Fri 9:00 AM – 5:00 PM)
Email: admin@highlandbuilds.com — please put "Accessibility" in the subject line so it routes to the right person.
Mail: 1305 OH-28, Loveland, OH 45140 — Attention: Accessibility

We respond to accessibility requests within 2 business days. If your need is urgent (e.g., you need a quote and the configurator isn't working for you), please call.

Compatibility statement

This site is designed to be compatible with the latest two versions of the major browsers (Chrome, Firefox, Safari, Edge) on desktop and mobile, and with assistive technologies including VoiceOver, NVDA, JAWS, and TalkBack. Older browsers may display the site with reduced styling but content remains accessible.

Formal complaint

If you are not satisfied with our response to an accessibility request, you may file a complaint with the U.S. Department of Justice under the Americans with Disabilities Act: civilrights.justice.gov/report/.

See also: Privacy Policy · Terms of Service.

Conformance status

This site is partially conformant with WCAG 2.1 AA. "Partially conformant" means that some parts of the content do not yet fully conform — see Known limitations below.

What we've built in

Keyboard navigation — every interactive element is reachable and operable using only a keyboard. The "Skip to main content" link at the top of every page lets keyboard users bypass repeated navigation.

Screen-reader semantics — pages use semantic HTML landmarks (header, nav, main, footer), proper heading hierarchy, ARIA labels on icon-only buttons, and explicit form-field labels.

Color contrast — text-to-background contrast meets WCAG AA minimums (4.5:1 for normal text, 3:1 for large text and UI components).

Focus visibility — every focusable element shows a high-contrast focus ring (WCAG 2.4.7).

Reduced motion — when your device requests reduced motion (Settings → Accessibility → Reduce Motion), all non-essential animations and smooth-scroll effects are disabled.

Day / night theme — toggle in the top-right of every page switches the site between dark and light themes for sensitivity preferences.

Form errors — all form errors are announced to assistive technologies and tied to the field via aria-describedby + aria-invalid.

Image alt text — every meaningful image carries descriptive alt text. Decorative images use alt="" so screen readers skip them.

Known limitations

3D Configurator (Smart Build Systems iframe) — the embedded configurator on /configurator is a third-party tool. Some interactions inside the iframe may not be fully keyboard-operable or screen-reader-friendly. If you cannot use the configurator, please call (513) 500-7378 and our team will design with you over the phone — full quote and order available without using the configurator.

Embedded Google Map on /contact — Google's map widget has limited screen-reader support. The full street address is published in plain text on the same page.

Video testimonials — captions are included where available. Where captions are still in production, we provide a written transcript on the same page.

How we test

Every release is checked against:

Automated — axe-core scans on every Pull Request via Lighthouse CI. Build is blocked unless accessibility score is ≥ 95 with zero violations.

Manual — keyboard-only walkthrough of the homepage, configurator flow, and quote form before each major release.

Real assistive tech — periodic checks with VoiceOver (macOS, iOS) and NVDA (Windows).

Need an accommodation?

If you encounter accessibility barriers anywhere on this site, or if you need information from this site in an alternative format, contact us:

Phone: (513) 500-7378 (Mon–Fri 9:00 AM – 5:00 PM)

Email: admin@highlandbuilds.com — please put "Accessibility" in the subject line so it routes to the right person.

Mail: 1305 OH-28, Loveland, OH 45140 — Attention: Accessibility

We respond to accessibility requests within 2 business days. If your need is urgent (e.g., you need a quote and the configurator isn't working for you), please call.

Compatibility statement

Accessibility Statement

Our commitment

Conformance status

What we've built in

Known limitations

How we test

Need an accommodation?

Compatibility statement

Formal complaint

Accessibility Statement

Our commitment

Conformance status

What we've built in

Known limitations

How we test

Need an accommodation?

Compatibility statement

Formal complaint